Great book on decision making.

The Analysis of different occupations, like firefighting, nursing and the military are great subjects applicable to many disciplines, although not usually so time critical or so life critical.

The model seems very natural, easily observable and doesn't take the human factor away.

The book touches on leadership and communication often.

Besides the great stories, one of the best bits I will take away with me is the section on documenting the "Intent" of an operation.

Leaders should delegate and clearly communicate the boundaries of their "Intent" and should that fail, then a reconsideration of goals is needed.

Some chapters near the end wandered over old ground.

This is an insightful book, exploring how we make decisions. Remember the old Ben Franklin approach? Two columns on a piece of paper: One column is headed reasons to decide yes and the other why we would not make the decision. Whichever side has the most entries determines our decision. Others argue that humans use a rational calculus to make decisions. What are the costs and benefits of any decision?

There are any number of perspectives on how humans make decisions--rational choice theory, heuristics and biases, the evolutionary toolbox, incrementalism, and on and on. This book adopts something like a naturalistic decision-making perspective.

Klein's book talks about how we make decisions based on his study of actual decision-making--whether by firefighters or military personnel. His focus is "naturalistic decision-making." It provides a useful alternative view on how people make decisions. He notes factors that help define such a situation--time pressure, high stakes, unclear goals, inadequate information, poorly defined procedures, and the like. Despite such challenges, people with experience tend to make pretty good decisions. This book addresses why and suggests how all of us could make better decisions.

I am not completely convinced by the argument, but the author does a nice job of laying out his viewpoint. And it clearly adds to the discourse on the subject of decision-making.

Fine book. Not the easiest read, but it makes a useful contribution.

If you work for the fire department or emergency services, this book is for you. We need to share how we make decisions and why. This book explains what we are doing in an organized way and will help you explain to the next generation how to do their job and work together and make decisions.

This book is a father of "Blink" and uncle of "Made to Stick". There, I'm using a metaphor :) After reading this book, I've learned how real experts make decisions and how novices make decisions.

Sources of Power, How People Make Decisions, is a classic recommended in some courses on decision making. It offers a number of valuable insights as to how people reach decisions in practice, questioning the validity of some rational decision making models in situations where time pressure is high. It is a good and thoroughly enjoyable read.